Get In Touch
Your information is protected by our Privacy Policy and Terms of Use.
Our Offices
India
E 237, First Floor, Phase VIII B Sector-74,
Industrial Area, Mohali-160071, Punjab
Phone: +(91) 93010-10197
United States
6470 East Johns Crossing, Suite 160
Johns Creek, GA 30097
Phone: +1(470)-268-9868
Singapore
531A, Upper Cross Street, #04-95,
Hong Lim Complex, Singapore - 051531
Phone: +1(470)-268-9868
- Solutions For
- Solutions
- Services & Expertise
- Case Studies
- Insights
-
Get In Touch
Get In Touch
Our Offices
Zapbuild Technologies Private Limited
India
E 237, First Floor, Phase VIII B Sector-74,
Industrial Area, Mohali-160071, Punjab
Phone: +(91) 93010-10197Zapbuild Technologies (US) LLC
United States
6470 East Johns Crossing, Suite 160
Johns Creek, GA 30097
Phone: +1(470)-268-9868Zapbuild Technologies (S) PTE LTD
Singapore
531A, Upper Cross Street, #04-95,
Hong Lim Complex, Singapore - 051531
Phone: +1(470)-268-9868
About the Client
Our esteemed client is a multinational industry leader with a vast national presence having forty-two offices managed by five regional security command centers. The client sought Zapbuild's expertise to overhaul their command centers to improve their security operations. Recognizing the critical role of technology in shaping the future of security, the client entrusted us to create a solution that aligned precisely with their requirements and operations.
The Challenges
Inflexible Setup
The client's existing infrastructure proved to be rigid, struggling to keep pace with the evolving requirements of a dynamic security landscape. We identified this challenge as a roadblock to optimal security management.
Lack of Centralized Control
Managing security aspects across multiple regional offices became a daunting task due to the absence of a unified and centralized system. Our client needed a solution to bring all security operations of a region under one central location for seamless control and monitoring.
Inadequate Audio-Visual Capability
The client's video wall lacked the versatility required for dynamic layout configurations and synchronization between audio and video feeds. This limitation hindered effective surveillance and response capabilities.
Absence of Collaboration Tools
Efficient collaboration and data integration were hampered by a lack of comprehensive tools. We recognized the importance of streamlined communication and information sharing for robust security operations.
Slow Emergency Response System
In addition to responding to incidents on-premises, the security team also had to monitor 2000+ taxis to ensure the safety of the staff during conveyance. The existing emergency response system was not user-friendly, leading to delays and inefficiencies during critical incidents.
Scalability Issues
As the client's operations expanded, the existing command center struggled to keep up. Scalability became a crucial requirement to ensure the command center could grow alongside the client's evolving needs.
Environmental Challenges
Environmental factors such as humidity and high temperatures were negatively impacting the functionality of the existing hardware. A resilient solution was needed to ensure consistent performance under varying conditions.
Human-Centric Concerns
The setup of the current command center was contributing to fatigue and stress among the dedicated security team. Addressing human-centric concerns became a priority to promote a healthier and more productive work environment.
Our Solution
Flexible Command Center Design
Our approach began with on-site evaluations at the client's regional offices. We conducted a detailed assessment of their existing command center setup, identifying key areas for improvement. We reimagined the command center's design, ensuring the seamless integration of state-of-the-art equipment with a flexible and ergonomic layout.
Centralized Monitoring and Control
We created a unified dashboard that centralized security-related aspects, allowing for real-time monitoring and control from a singular location. This dashboard consolidated diverse security aspects, offering real-time insights and control from a centralized location.
Enhanced Audio-Visual Capability
We upgraded their existing video wall with low latency and high-resolution panels that provided clearer and synchronized video quality. The new system provides dynamic layout configurations and synchronized feeds from different audio and video controllers. This enhancement significantly improved surveillance capabilities, allowing the security team to monitor critical areas more effectively.
Comprehensive Collaboration Tools
We introduced a suite of collaboration tools, integrating seamlessly with the client's existing infrastructure. This included real-time communication platforms, file-sharing capabilities, and data integration tools, fostering improved collaboration and information sharing among the security team.
Swift Emergency Response System
Revamping the emergency response system, our focus was on providing user-friendly equipment to expedite response times during critical incidents. This empowered the security team to quickly connect with taxi drivers, police, ambulance services, and on-site security staff during critical incidents, ensuring a swift and coordinated response.
Scalable Infrastructure
Understanding the client's expansion trajectory, we reengineered the command center's infrastructure for scalability. We implemented modular components and scalable architecture to ensure the command center could expand alongside the client's evolving operations.
Environmental Resilience
To mitigate environmental challenges, we meticulously selected and integrated hardware systems. The solution were specifically designed to withstand the impact of humidity and high temperatures. The careful evaluation of hardware options ensured optimal functionality under varying environmental conditions, enhancing overall system resilience.
Human-Centric Design
Prioritizing the well-being of the security team, we conducted an in-depth ergonomic assessment. Our approach involved changes in lighting, workspace layout, and the introduction of ergonomic furniture. This human-centric design aimed to reduce fatigue and stress among the security personnel, creating a more comfortable and conducive work environment.
Benefits Realized
The Impact
Zapbuild has significantly transformed organizational operations by expertly implementing state-of-the-art video wall control rooms. Their tailored solutions have empowered diverse industries, enhancing real-time monitoring, collaborative decision-making, and streamlined data visualization. Through meticulous integration and cutting-edge technology, Zapbuild has consistently delivered control room solutions that elevate efficiency and situational awareness across a spectrum of organizations.
